Privacy Policy

South East Staffing Pty Ltd
Last updated: March 2026

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to this policy.

Our Commitment
We handle your information responsibly and in line with the Australian Privacy Act 1988 and the Australian Privacy Principles. We only collect information that is reasonably necessary for our work.

What We Collect
Personal information may include:

• Name and contact details
• Business name and role
• Enquiry and service history
• Website usage information
• Information submitted through forms
• Payment details
• AI chat conversation content

Sensitive information:
Collected only when required for staffing, compliance, or legal obligations, and only with your consent.

How We Collect
We collect information:

• Directly from you when you contact us or use our services
• Automatically through cookies and analytics
• Through our AI chat tools
• From third parties or publicly available sources

If we receive information we didn’t request, we delete it or notify you.

Why We Use It
We use your information to:

• Provide staffing and support services
• Verify your identity
• Communicate with you
• Improve our website and services
• Provide technical support
• Send updates and relevant information
• Deliver AI‑powered chat assistance
• Send marketing communications (you can opt out anytime)

Sharing
We may share information with:

• Service providers (IT, marketing, AI chat providers)
• Related companies
• Government agencies when required
• Contractors bound by confidentiality

Some providers may be overseas. By providing your information, you consent to this.

Marketing
We may send updates about services, events, or opportunities. You can unsubscribe at any time. Essential service information will still be sent.

Security
We take reasonable steps to protect your information, including:

• Restricted system access
• Password protection
• Firewalls and antivirus tools
• Secure data storage
• Regular security reviews

No online system is completely secure. If a data breach affects you, we will notify you promptly.

Cookies
Cookies help us understand how people use our website so we can improve your experience. Cookies do not personally identify you.

AI Use
When using our AI chat tools:

• Conversations may be recorded
• The AI may suggest services
• Data may be used to improve the AI
• You can request a human at any time

Our AI providers must follow strict privacy and security requirements.

Access & Corrections
You may request access to your personal information or ask us to correct it. You may contact us anonymously, but in some cases we may need your identity to assist you.

Changes
We may update this policy from time to time. Continued use of our website means you accept any changes.

Contact
South East Staffing Pty Ltd
Email: info@southeaststaffing.com.au
Phone: 1300 493 532